Terms of Use

DISCLAIMER:
DocAssist America specializes in federal student loan document preparation and processing services to help each borrower identify and gain approval for one or multiple different government debt relief programs. Once your financial analysis is complete our agents will help you find a repayment solution that works best for you and fits your specific financial situation and goals. We are not a government agency, the Department of Education, or your loan servicer. DocAssist America is a private company, not affiliated with the government or the Department of Education. We work strictly on behalf of the borrower, for the borrower, with only the borrower’s best interest in mind. As a Client of DocAssist America, you will always know that you have the finest team of advocates working hard for you every step of the way. We do not make loan payments on your behalf and loans remain in your name. We assist in identifying appropriate government loan repayment programs and assist in document preparation to apply for the programs. Any fees that you pay to are for its services and you are responsible for repaying your loan separately. Do it yourself without a fee – all programs are freely available for enrollment through the Department of Education. You could do your own taxes for free, but wouldn’t you rather trust an experienced tax professional to ensure you are receiving the maximum benefits available for your unique situation? Would you feel comfortable having the IRS complete your tax return for you instead of a trusted adviser? With a record number of student loan borrowers falling victim to default each day, we at know first hand how difficult navigating these programs can be. For some, navigating through multiple loan servicers, loan structures and statuses and confusing small print and different payment due dates every month can be overwhelming. There is no one-size-fits-all solution. We attempt to take the stress out of finding programs that meet the financial needs of our clients. We only receive payment for our work after your loan forms are prepared, submitted, and you make your first payment on the new program. To the extent that you set aside funds for our services, we are not allowed to collect them until after we have completed our work and you have made a payment on your new repayment program. At DocAssist America, our employees have helped many of consumers find a student loan repayment plan that is more in line with their current financial situation. You can count on us to evaluate and assist you in developing a fiscal plan that better suits your desired lifestyle.

 

Terms of Use

Please understand that we do not provide legal advice about individual cases. We request that users first review the information on this site and call or e-mail only with general questions not answered here. This web site includes links to other resources for those who seek individualized legal advice or other help not offered here. This site is for people who already have student loans and want to know more about their options and rights.

 To check the rates and terms you qualify for DocAssist America conducts a soft credit pull that will not affect your credit score. However, if you choose a product and continue your application, we mar or will request your full credit report from one or more consumer reporting agencies, which is considered a hard credit pull and may affect your credit.

Terms and Conditions Apply. DocAssist America RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AND BENEFITS AT ANY TIME WITHOUT NOTICE. To qualify, a borrower must be a U.S. citizen or permanent resident in an eligible state and meet DocAssist America’s underwriting requirements. Not all borrowers receive the lowest rate. To qualify for the lowest rate, you must have a responsible financial history and meet other conditions. If approved, your actual rate will be within the range of rates listed above and will depend on a variety of factors, including term of loan, a responsible financial history, years of experience, income and other factors. Rates and Terms are subject to change at anytime without notice and are subject to state restrictions. We offer third party loans within our lender partners.

 

DocAssist America (“us”, “we”, “our”) operates https://www.docassistamerica.com (the “site”). This webpage is to inform you of our policies regarding the collection, use and disclosure of personal information that we receive from users of our site.

We use your personal information only for providing and improving the site. By using the site, you agree to the collection and use of information in accordance to this policy.

 

Information Collection and Use

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, phone number, etc. (“personal information”)

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How We Use Your Information

Information collected about you and your computer is used to fulfill your requests and to track aggregate information about usage of these features. We may also use your contact information to periodically send you email updates and ask you to participate in our organization’s activities. If you provide your phone number, we may call you. We also use this information on an aggregate basis to generate statistics and measure site activity to improve the usefulness of our website to our visitors. For example, we use this information to track which webpages are most popular among visitors as a whole. We do not track the pages you or any individual visitor may look at during a visit to our website, and we do not collect any other information without your knowledge and permission

 

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our site (“Log Data”).

This log data may include information such as your computer’s internet protocol “IP” address, browser type, browser version, the pages of our site that you visit, the time and date of your visit and the time you spent on those pages and other statistics.

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Communications

We may use your personal information to contact you with newsletter, marketing or promotional materials and of course to respond to your requests to be contacted at your convenience.

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Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the site.

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Security

The security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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Changes To This Privacy Policy

We reserve the right to update or change our privacy policy at any time and you should check this privacy policy periodically. Your continued use of the service after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy. If we make any material changes to this privacy policy, we will notify you either through the email address you have provided us, or by placing prominent notice on our website.

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Limitation of Liability

In no event will American Support Network be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if DocAssist America, or representatives thereof, are advised of the possibility of such damages, losses or expenses.

 

Contact Us

If you have any questions about this privacy policy, please us at admin@docassistamerica.com